Privacy Policy

Introduction

Protecting your private information is our priority. This Privacy Policy applies to www.dtechcalibration.com (the “Website”) and DTECH Calibration and Tools, LLC (collectively “we” or “us”) and governs the collection, usage and disclosure of information you submit to us through the Website. By using the Website, you consent to the data practices in this Privacy Policy as further detailed below.

User Consent

By accessing or otherwise using the Website or the products and services provided by the Website, you agree to the terms and conditions of this Privacy Policy, which is incorporated into and forms a part of the Website’s terms of service. You expressly acknowledge your acceptance of terms of this Privacy Policy and agree and consent to the collection, processing and use of your information as described herein.

Types of Information Collected

We collect certain personal information about you which may include, but is not limited to, information that is personally identifiable such as your name, e-mail address, physical address, user ID number, credit card information and other associated non-public information (“Personal Information”). We may also collect data that is associated with the foregoing, as well as anonymous information, which is information that is not associated with or linked to your Personal Information and does not, based on our understanding, permit the identification of individual persons (“Anonymous Information”).

Collection of Personal Information

We collect Personal Information you voluntarily submit to us through the Website. We do not collect Personal Information about you unless you voluntarily provide it to us. It is optional for you to utilize the Website and to provide Personal Information. You may, however, be required to provide certain Personal Information to us when you elect to use certain products or services available on the Website. Products or services may include: (a) registering for an account; (b) requesting a quote from us; (c) entering a sweepstakes or contest sponsored by one of our partners; (d) signing up for special offers from select third parties; (d) sending us an email message; or (e) submitting your credit card or other payment information when ordering and purchasing products and services. Our use of your information may include, but is not limited to, communicating with you in relation to services and/or products you have requested from us. We may also gather additional personal or non-personal information in the future.

When you order products or services, we may ask you to provide us with your credit card number, expiration date and authentication codes or related information. If you do not provide certain mandatory information for a particular activity that requires it, you will not be permitted to engage in that activity. We may offer contests, sweepstakes or other contests that will require you to sign up and provide additional Personal Information. In that case, we will collect the information provided along with your involvement in such activity. Additionally, we reserve the right to collect any other information that you voluntarily disclose, including Personal Information, and incorporate that information into postings, comments, feedback, or forums on the Website.

We may, but are in no way obligated to, allow referrals from the website or to allow you to recommend the site or an article to a friend through other programs. If you choose to do so, we will ask for your referral’s name and email address. We will automatically send the party to whom you request this communication be sent one or more communications with information about either (i) the product you purchased or recommended or (ii) an invitation for the party to whom the referral is sent to visit the Website. This communication will allow the party receiving the communication to unsubscribe from further communications. We will collect the information you provide regarding the party to whom the referral or recommendation is sent for the sole purpose of sending an invitation to visit the site, sending the product information and tracking the success of any referral program. We will also collect your e-mail address and the full content of your e-mail, including attached files, and other information you provide. We may use and display your full name and email address to the party to whom this communication is directed. Additionally, we may use your email address to contact you about the status of your referral.

Collection of Anonymous Information

We use technology to passively collect and store certain anonymous information that is not tied to a specific identified user which may include but is not limited to your internet protocol address (IP address), browser type, domain names, access times, referring website addresses and operating system. We, or our authorized third-party representatives, may use “cookies” and navigational data like Uniform Resource Locators (URL) to gather information regarding the date and time of your visit, the site you immediately came from and the site you immediately go to after accessing the Website, and to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies are uniquely assigned to you and can be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize the Website, or register with the Website or services, a cookie helps the Website to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and other information. When you return to the Website, the information you previously provided can be retrieved, so you can easily use the Website features you customized.

You generally have the ability to accept or decline the use of cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the services or websites you visit.

The technology utilized will also collect data about the use of the Website including what programs, applications, advertisements and terms you searched, viewed or clicked. Should you be directed to any other site from the Website, we are not responsible for the representations, functions or actions of other sites and this Privacy Policy does not apply to any other site.

We may engage in remarketing to market our sites across the web. When a user visits our site, a cookie is dropped on the user. Users with this cookie may be targeted across advertising networks to receive relevant advertisements.

Use and Disclosure of Personal Information

Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent, or otherwise share for marketing purposes the Personal Information that we collect with any third parties other than third parties working with us.

In general, we use the Personal Information you provide to offer you access to the Website and its services, to improve the Website, tailor the features to you and to offer you additional information, opportunities, promotions and functionality from us or the specific advertisers you inquire about on the Website at your request.

Your Personal Information may be disclosed to third-party service providers who work with us to provide some of the services on the Website and to help us communicate with you. Examples include, but are not limited to, sending email, analyzing data, marketing, processing payments (including credit card payments), and providing customer service. We expect our third-party service providers to not to use this information except as necessary to provide the relevant services to us.

We may also share some or all of your Personal Information (other than credit card information) with advertisers about whom you have inquired and/or from whom you have purchased products through the Website. If you do not want any Personal Information shared with the advertisers, then do not click on their advertisements or purchase their products from the Website.

We also reserve the right to create anonymous information from the Personal Information you provide by excluding information, such as your name, that we believe in good faith prevents the information from being directly identified to a specific user (“Anonymous Information”). Anonymous Information includes any comments or feedback you provide us, which information you agree becomes our property, and we reserve the right to use any such material and information with identifying Personal Information redacted in perpetuity for any reason we deem appropriate including, but not limited to, for marketing and or improvement of the Website. By use of the Website and services you agree that such use by us of any of your information shall be without any payment, royalties or compensation to you. Any such Anonymous Information is subject to terms of this Privacy Policy applicable to all Anonymous Information.

We may share some or all of your Personal Information with our affiliated companies that are under a common control, in which case, this Privacy Policy shall apply to the affiliated companies.

If we go through a business transition such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be transferred to another entity involved in such transaction. You acknowledge and agree that such transfer may occur, is permitted by this Privacy Policy, and that you consent to the transfer of Personal Information, or any other information covered by this Privacy Policy pursuant to a merger, acquisition or sale of DTECH. The acquirer of any Personal Information or other information covered by this Privacy Policy through a business transfer will be subject to this Privacy Policy until revised by the acquirer pursuant to this Privacy Policy.

We reserve the right to disclose your Personal Information if we believe that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on us; or (b) to protect and defend our rights or property, you, or third parties. You consent to us sharing your Personal Information under the circumstances described herein.

Use and Disclosure of Anonymous Information

This Privacy Policy does not limit our use or disclosure of any Anonymous Information in any way, and we reserve the right to use and disclose Anonymous Information to our partners, advertisers and other third parties in our absolute discretion.

Sharing Information with Third Parties

While we do not sell, rent, or lease customer lists to third parties, we may share data, including Personal and Anonymous Information, with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are instructed to refrain from using your information expect to provide services to us, and they are required to maintain the confidentiality of your information.

We may disclose your Personal Information or Anonymous Information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on us or the Website; (b) protect and defend the rights or property of DTECH; and/or (c) act under exigent circumstances to protect the personal safety of users of the Website, or the public.

Tracking User Behavior

We may keep track of the websites and pages our users visit within the Website, in order to determine what services are the most popular. This data is used to deliver customized content and advertising within the Website to customers whose behavior indicates that they are interested in a particular subject area.

The Ability of Others to View Your Information

When you use the Website, certain information you post or provide on the publicly available portions of the Website, may become publicly available and may be collected and used by others, including people outside of the control of the Website. We have no obligations with respect to any information that you post to publicly available parts of the Website.

Third Party Sites, Advertising and Links

The Website may contain links to other sites. We are not responsible for the privacy practices or the content of such other websites and this Privacy Policy does not apply to any other sites. We make no representation regarding the privacy practices of any other sites regardless of whether we advertise on those sites or provide a link to those sites from our Website. 

Ability to Unsubscribe

Should you receive a promotional email from us, you may “opt-out” of receiving additional promotional email communications from us by following the unsubscribe instructions on the emails. You may also contact us directly at service@dtechcalibration.com. This applies to promotional communications and not administrative communications we feel are necessary to provide the services on the Website.

Disclaimer of Guaranty of Security

We believe we have taken reasonable steps to protect your Personal Information. We strive to take appropriate security measures to protect against unauthorized access to or alteration of Personal Information. Unfortunately, no data transmission over the internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this website cannot be guaranteed.

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Minors; Children Under Thirteen

This Website is intended for use by those over 18 and minors under the age of 13 may not use the Website.  We do not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent, or guardian for permission to use the Website.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will make efforts to (i) delete your personal information from our records; and (ii) request any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

• Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or services requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;

• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;

• Debug to identify and repair errors that impair existing intended functionality;

• Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;

• Comply with the California Communications Privacy Act;

• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;

• Enable solely internal uses that are reasonably aligned with your expectation based on your relationship with us;

• Comply with an existing legal obligation; or

• Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Contact Information

We welcome your questions or comments regarding this Privacy Policy. If you believe that we have not adhered to this Privacy Policy, please contact us at:

DTECH Calibration and Tools, LLC

16151 Cairnway Dr., Suite 100

Houston, TX 77084 USA 

Email Address: service@dtechcalibration.com

Telephone number: 832-674-4961

Revisions and Changes to this Privacy Policy

This Privacy Policy is subject to occasional changes at our sole and exclusive discretion. We will post any such changes to this page and may otherwise post other alerts on the Website or communicate such changes through email. If you disagree with any such changes, you must cease using the Website. Your continued use of the Website and/or services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide by and be bound by the revised Privacy Policy.

Effective as of November 14, 2023